Are your crystals 100% natural and untreated?
Yes. All of our crystals are strictly selected from global premium mines, 100% natural, no dyeing, no radiation treatment, no artificial optimization, retaining the purest natural energy of the crystal.
What is the delivery time to Hong Kong SAR?
We provide free fast delivery to Hong Kong SAR. Normally, the package will be delivered within 2-3 working days after shipping, no extra customs duties.
What is your return and refund policy?
We support 30-day no-reason return and refund for unused products with original packaging. We also provide lifetime free crystal maintenance consultation for all customers.
How to maintain my crystal jewelry correctly?
We will send a detailed crystal maintenance guide with your order, and provide lifetime free cleaning and maintenance guidance, you can contact our customer service at any time.
Do you provide custom crystal jewelry service?
Yes. We provide exclusive one-to-one customization service, including crystal selection, style design, and personalized inlay. You can contact our customer service to communicate your needs.